Shipping Policy

Store Name: SmartDrive™
Address: 133 E Fresno St, Avenal, CA 93204, United States
Email: asusenilla@outlook.com
Phone: (559) 532-1085
Effective Date: September 24, 2025

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is confirmed, we will contact you to schedule a convenient delivery time.

Custom or special orders may take additional time. We will notify you of estimated delivery timelines during checkout or via email/phone.

2. Delivery Areas

We currently offer local delivery within Avenal and surrounding areas in California.

If you are outside our local delivery zone, please contact us before placing your order to check if delivery to your area is available and what additional charges may apply.

3. Delivery Fees

Delivery fees vary based on location and order size:

Local Delivery (within Avenal city limits): Starting at $25
Regional Delivery (up to 50 miles): Starting at $40
Larger items or extended distances: Custom quote provided at checkout or over the phone

Free delivery may be offered on qualifying purchases or during promotional periods.

4. Delivery Scheduling

Once your order is ready, a member of our team will contact you to arrange a delivery date and time. Deliveries are typically made Monday through Saturday, during normal business hours.

We strive to deliver on time, but delays may occur due to weather, traffic, or high demand. We will keep you informed if any delays affect your delivery.

5. In-Store Pickup

Customers are welcome to pick up their items at our store:

📍 Pickup Address:
SmartDrive™
133 E Fresno St, Avenal, CA 93204

Please bring a copy of your order confirmation and a valid photo ID. Larger items may require appropriate transportation and assistance.

6. Damaged or Missing Items

Please inspect all items upon delivery or pickup. If you notice any damage or missing parts, report it to us within 48 hours at:

📧 Email: asusenilla@outlook.com
📞 Phone: (559) 532-1085

We will work quickly to resolve the issue by repairing, replacing, or refunding the item as appropriate.

7. Questions?

For questions about your order, delivery times, or shipping fees, please reach out to us directly: